Multinacionális cégnél teljes vagy részmunkaidős állás egyetemi tanulmányok mellett.

Jelenleg olyan jelentkezőkre van szükség, akik holland nyelven felsőfokon kommunikálnak, illetve legalább középszintű angol nyelvtudással bírnak. Alább olvasható a pályázati kiírás.

A jelentkezők önéletrajzát a This email address is being protected from spambots. You need JavaScript enabled to view it. e-mail címre várjuk.

Köszönettel:Aszódi Éva

 

Dear Student!

 

A multinational company is looking for students who speak Dutch and English.

The student would be the interface between the customer contacting and the customer’s HR Department with any HR or Expense related queries. 

The nature of the role is the same, however the variety comes with the calls/ e-mails. 

 

Role and Responsibilities

 

• For improvement to HR Handle telephone calls and e-mail's queries 

• Take ownership of the resolution of callers’ issues, giving guidance and solving problems at the first point of contact whenever possible within the target response time. Refer issues to Case Management SME when unable to resolve personally

• Log and track enquiries through to resolution using workplace processes and guidelines

• Communicate effectively to our customers on HR policy and processes, providing education where necessary

• Work as a member of a team to minimise customer wait times, maximise customer satisfaction and response accuracy

• Participate in information sharing with other members of the team. Identify trends and pass recommendations case management experts

• Take ownership of the resolution of callers’ issues, giving guidance and solving problems at the first point of contact whenever possible within the target response time. 

• Log and track enquiries through to resolution using workplace processes and guidelines

• Communicate effectively to our customers on HR/Expense tool and usability, as well as on country specific policy and processes, providing education where necessary

• Support other HRC Departments with Compliance Test or any other activities upon management request

• Work as a member of a team to minimise customer wait times, maximise customer satisfaction and response accuracy

• Ensure productivity and high level occupancy

• Follow business controls guidelines, corporate instructions and internal processes during work 

  

Required 

High School diploma/GED

Dutch: fluent

English: at least intermediate

 

 

A Geodis Calberson Hungaria Kft. a világ több mint 50 országában működő, 30.000 főt foglalkoztató, dinamikusan fejlődő, francia tulajdonú logisztikai szolgáltató vállalat. Budapesti irodánkba keresünk tehetséges és motivált kollégát

 

 Ügyfélszolgálati munkatárs

/holland/

pozícióra. 

  

A kolléga megszervezi a vevői megrendelések kiszállítását a központi raktárból, fogadja a reklamációkat, és ha szükséges, intézi a termékcserét.

 

Elvárások:

• Középfokú/Felsőfokú végzettség,
• 1-2 éves szakmai tapasztalat szállítmányozás vagy ügyfélszolgálat területén,
• Angol és holland nyelvtudás tárgyalóképes használata,
• Pályakezdők jelentkezését is várjuk!

 Személyiség:

 Kiváló kommunikációs készség,

• Ügyfélközpontúság,
• Rugalmasság,
• Kiváló problémamegoldó készség.

 Amit kínálunk:

• Versenyképes fizetés,
• Stabil nemzetközi logisztikai háttér,
• Előrelépési lehetőség.

 

Amennyiben felkeltettük érdeklődését, kérjük, szíveskedjen magyar és angol nyelvű pályázatát az alábbi elérhetőségre elküldeni:

This email address is being protected from spambots. You need JavaScript enabled to view it.

  

További információért kérjük, hívja a következő telefonszámokat: (+36) 1 880 9300 vagy (+36) 1 880 9326.

Nederlandse Ambassade zoekt receptioniste

Basic details of job

 

Job title: Receptionist/switchboard operator
Unit/mission: BDP-AZ/CZ
Job level: 04
Number of hours: 37.5

General features of job

• The receptionist/switchboard operator operates the telephone switchboard and performs reception duties.
• She also takes care of a constant stock and administration of office supplies.
• She is responsible for sending the outgoing mail.
• The receptionist/switchboard operator is accountable to the HBV and Plv-HBV for the quality of his/her switchboard and reception work.
• The set rules and procedures for telephone traffic are applicable.
• The receptionist/switchboard operator takes decisions about putting telephone calls through, referring visitors, providing information and receiving postal mail.

Possible duties

• Operating the telephone switchboard by:

-putting incoming calls through or, if this is unsuccessful, referring them elsewhere;
-passing on messages and questions to the responsible section/person;
-taking care of replacement during short absence.

• Performing reception duties by:

-monitoring the entrances and open the door for staff and visitors;
-she stays in close contact with the security guard to prevent incidents;
-speaking to and referring visitors;
-announcing visitors to the embassy staff member concerned.

• Handing out / sending new travel documents to consular clients
• Keeping stock and administration of the Embassy's office supplies by:

-receiving requests, handing out and administrating office supplies (pens, paper, cartridges, staples etc.);
-preparing new orders for approval by Plv-HBV;
-placing the orders.

 

Actual duties

DUTIES AND RESULT AREAS

Description of duties:
• Operate the telephone by answering, connecting people or taking messages
• Receiving clients from the Consular Section and perform basic Front Office duties
• Receiving guests of Embassy staff
• Renewing Diplomatic ID's for expats of the Embassy and their family
• Making hotel reservations
• Keeping the office supply administration and stock up to date
• If necessary perform other tasks than mentioned if they are relevant for the running of the Embassy
• If necessary provide services to HBV in the field of secretarial, administrative, translation and interpretation work

Description of result areas:
• The Embassy's incoming phone calls need to be answered at all times and as soon as possible
• Visitors need to be attended directly after entering the building
• Office supplies need to be available at all time
• Office administration need to be up to date at all time

 

WORKING ENVIRONMENT

The Embassy has in total six departments. The AZ/CZ department has apart from the receptionist 6 employees: the head of the department (HBV) , the deputy HBV, consular assistant, the administrative assistant, one driver, and a guard-gardener-driver. Together they are responsible for a professional and pleasant environment in which the other sections can perform in a successful way.

 

JOB REQUIREMENTS

The receptionist is a friendly, supportive, flexible and pro-active person who likes to work with other people. She works well under pressure and has a high degree of social intelligence, which will enable her to develop excellent working relations with both expatriate and Hungarian members of the Embassy staff, with relations of the Embassy and within the field of customer satisfaction. She speaks a good level of Hungarian, English and Dutch language and is willing to invest effort in the development of her abilities to perform her tasks well and prepare herself for new tasks if they are added to her portfolio.

 

Knowledge and skills

Level of education: pre-vocational level (plus relevant courses)
Level of experience: some experience required

• General knowledge of the organisation and its way of working.
• Knowledge of the rules and procedures for telephone traffic.
• Skill in speaking to telephone callers.
• Skill in speaking to visitors.

Contacts

• With Ministry and mission staff and third parties, to connect/refer telephone calls and provide information.
• With MoFa concerning applications for Diplomatic ID's
• With visitors, to refer and announce them and provide information.
• With security staff, to cooperate in controlling access to the building.
• With suppliers of office supplies and postal delivery companies.

Other remarks (to be completed by mission)

The receptionist/switchboard operator's main task is to take care of phone calls and help visitor's. Her other tasks are of secondary importance in case her main tasks take all her time.

Folyékony holland nyelvtudással keresünk pályakezdő, vagy egy-két év tapasztalattal rendelkező, kalandvágyó fiatalokat, akik szívesen próbálnának szerencsét az Egyesült Királyságban.

A Kimberly-Clark Professional higiéniai termékek vezető gyártója és beszállítója agilis fiatalokat keres holland és angol nyelvtudással a Brighton-ban található irodaházába ügyfélszolgálati és ‘order to cash’ munkakörbe. Az ügyfélszolgálat tökéletes munkakör arra, hogy használd és fejleszd a nyelvtudásod az ügyfelek kérdéseire válaszolva, az ‘order to cash ‘ munkakörben pedig emellett pénzügyi gyakorlatot is szerezhetsz a nyelvtudásod mellé!

Kihagyhatatlan lehetőség azoknak, akik minimum 6 hónapos-egy éves külföldi gyakorlatot szeretnének szerezni, emellett pedig a holland nyelvtudásukat is szeretnék kamatoztatni!

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We are recruiting for Dutch speaking candidates with exceptional customer focus and customer service experience to work in one of a number of teams in our European Shared Service Centre in Brighton. You could be managing a portfolio of customer accounts in our Kimberly-Clark Professional business, handling customer responses, or working within our Order to Cash team, servicing the Consumer business.

 

For more information please contact Mr David Powell at

This email address is being protected from spambots. You need JavaScript enabled to view it.

Iskolánk hollandtanárokat keres sürgősen. Számunkra fontosak a jól képzett tanárok, ezért fordulunk az ELTE végzős hallgatóihoz.

Köszönjük segítségét előre is!
Üdvözlettel,
Balogh Boglárka
003620 340 4411
InterLanguage Nyelviskola
www.interlanguage.hu